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2025 Work Trend Index Annual Report
AI is creating a divide between organizations experimenting with change and those redefining what work looks like. This annual report presents exclusive Microsoft research on how frontier firms are preparing their workforce, workflows, and tech stacks for AI. Download the report for insight into how leading companies are moving faster, and connect with NCS IT Ltd to discuss strategies for becoming a frontier firm.
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Intelligence on tap refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing businesses to scale their workforce capacity as needed. This shift enables organizations to rethink traditional workflows and adapt to increasing demands, as 82% of leaders express confidence in using digital labor to enhance productivity within the next 12 to 18 months.
What are human-agent teams?
Human-agent teams represent a new organizational model where AI agents work alongside humans as digital colleagues. This collaboration allows employees to focus on higher-value tasks while agents handle specific responsibilities. As organizations transition to this model, they may adopt a Work Chart that emphasizes dynamic, goal-oriented teams rather than traditional functional silos.
What is a Frontier Firm?
A Frontier Firm is characterized by its integration of AI and human-agent teams, enabling rapid scaling and agile operations. These firms leverage on-demand intelligence to enhance productivity and innovation. According to the report, 71% of employees in Frontier Firms report thriving in their roles, compared to only 37% globally, highlighting the positive impact of this new organizational approach.
2025 Work Trend Index Annual Report
published by NCS IT Ltd
We are an IT company dealing with businesses. Founded in 1994, and now marking nearly 20 years as a Microsoft Gold Partner.
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AI is creating a divide between organizations experimenting with change and those redefining what work looks like. This annual report presents exclusive Microsoft research on how frontier firms are preparing their workforce, workflows, and tech stacks for AI. Download the report for insight into how leading companies are moving faster, and connect with NCS IT Ltd to discuss strategies for becoming a frontier firm.