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2025 Work Trend Index Annual Report
The pace of AI change is accelerating. Microsoft's "2025 Work Trend Index Annual Report" explores how AI agents are reshaping work, introducing the concept of the 'Frontier Firm' — an organisation powered by hybrid teams of humans and AI agents. Download the report to understand the opportunities ahead, and contact NCS IT Ltd to discuss how to begin building your own AI-enhanced workplace.
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Intelligence on tap refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing businesses to scale their operations efficiently. This shift enables organizations to rethink traditional workflows and leverage AI to enhance productivity, as 82% of leaders express confidence in using digital labor to expand workforce capacity within the next 12–18 months.
What are human-agent teams?
Human-agent teams consist of employees working alongside AI agents, which take on specific tasks under human direction. This collaboration allows for a more dynamic organizational structure, moving away from traditional silos to a 'Work Chart' model that focuses on achieving goals rather than adhering to functional expertise. This approach can lead to faster and more impactful outcomes.
What is a Frontier Firm?
A Frontier Firm is characterized by its integration of AI and human-agent teams, enabling rapid scaling and agile operations. These firms are already emerging and are expected to become the norm in the next 2–5 years. They leverage on-demand intelligence and reimagine roles within the organization, with 82% of leaders indicating this is a pivotal time to rethink strategies and operations.
2025 Work Trend Index Annual Report
published by NCS IT Ltd
We are an IT company dealing with businesses. Founded in 1994, and now marking nearly 20 years as a Microsoft Gold Partner.