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2025 Work Trend Index Annual Report
Organisations are at a turning point as AI agents gain the ability to reason, act, and scale alongside people. This analyst report, "The Year the Frontier Firm is Born," examines how intelligence on demand is reshaping work, security, and organisational design. Download the report to understand what is changing and why action matters now, then connect with NCS IT Ltd to discuss how these insights apply to your organisation.
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Intelligence on tap refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing businesses to scale their workforce capacity as needed. This shift enables organizations to rethink traditional workflows and adapt to the increasing demands of the market, as 82% of leaders express confidence in using digital labor to enhance productivity within the next 12–18 months.
How will human-agent teams impact organizational structures?
Human-agent teams are anticipated to replace the traditional organizational chart with a more dynamic model called the Work Chart, which focuses on goals rather than functional silos. This approach allows for the formation of agile teams that can quickly adapt to project needs, leveraging AI agents to enhance productivity and collaboration, as evidenced by the experiences of companies like Supergood.
What are the phases of AI transformation in organizations?
Organizations will experience three phases in their AI transformation. In Phase 1, AI acts as an assistant, helping employees work more efficiently. Phase 2 sees AI agents joining teams as digital colleagues, taking on specific tasks under human direction. Finally, in Phase 3, humans set the direction while agents execute entire business processes, allowing for a more streamlined and effective workflow.
2025 Work Trend Index Annual Report
published by NCS IT Ltd
We are an IT company dealing with businesses. Founded in 1994, and now marking nearly 20 years as a Microsoft Gold Partner.
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Organisations are at a turning point as AI agents gain the ability to reason, act, and scale alongside people. This analyst report, "The Year the Frontier Firm is Born," examines how intelligence on demand is reshaping work, security, and organisational design. Download the report to understand what is changing and why action matters now, then connect with NCS IT Ltd to discuss how these insights apply to your organisation.