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2025 Work Trend Index Annual Report
The pace of AI change is accelerating. Microsoft's "2025 Work Trend Index Annual Report" explores how AI agents are reshaping work, introducing the concept of the 'Frontier Firm' — an organisation powered by hybrid teams of humans and AI agents. Download the report to understand the opportunities ahead, and contact NCS IT Ltd to discuss how to begin building your own AI-enhanced workplace.
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Intelligence on tap refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing businesses to scale their workforce capacity on demand. This shift is transforming knowledge work by enabling organizations to blend machine intelligence with human judgment, ultimately leading to a new organizational model where AI acts as a supportive assistant, enhancing productivity and efficiency.
What are human-agent teams?
Human-agent teams represent a new approach to work where AI agents function as digital colleagues alongside human employees. This model is expected to replace traditional organizational charts with a more dynamic Work Chart, allowing teams to form around specific goals rather than rigid functions. As a result, organizations can operate more flexibly and efficiently, adapting quickly to changing demands.
What is the role of the agent boss?
The term 'agent boss' refers to the evolving role of human managers who oversee AI agents within their teams. As organizations integrate AI into their workflows, employees will increasingly take on responsibilities for managing these digital colleagues, guiding their actions and ensuring they align with business objectives. This shift emphasizes the need for new skills and a reimagined approach to leadership in the workplace.
2025 Work Trend Index Annual Report
published by NCS IT Ltd
We are an IT company dealing with businesses. Founded in 1994, and now marking nearly 20 years as a Microsoft Gold Partner.
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The pace of AI change is accelerating. Microsoft's "2025 Work Trend Index Annual Report" explores how AI agents are reshaping work, introducing the concept of the 'Frontier Firm' — an organisation powered by hybrid teams of humans and AI agents. Download the report to understand the opportunities ahead, and contact NCS IT Ltd to discuss how to begin building your own AI-enhanced workplace.