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2025 Work Trend Index Annual Report
AI is helping employees take charge. This annual report shows how AI agents are enabling individual initiative, allowing people at every level to act faster, think bigger, and contribute more strategically. Download the report to see how companies are adapting to this shift and connect with NCS IT Ltd to discuss how you can empower your team to lead with AI.
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Intelligence on tap refers to the increasing availability of AI-powered systems that can reason, plan, and act autonomously, allowing businesses to scale their workforce capacity as needed. This shift enables organizations to rethink their operations, as 82% of leaders express confidence in using digital labor to expand capacity within the next 12–18 months.
What are human-agent teams?
Human-agent teams represent a new model where AI agents work alongside humans as digital colleagues, taking on specific tasks under human direction. This approach is expected to transform the traditional organizational chart into a more dynamic Work Chart, focusing on project goals rather than functional silos, enabling faster and more effective collaboration.
What is a Frontier Firm?
A Frontier Firm is characterized by its integration of AI and human-agent teams, allowing for rapid scaling and agility in operations. These firms leverage on-demand intelligence and redefine roles, with 82% of leaders believing this year is crucial for rethinking strategies. They are already emerging, with 24% of leaders reporting AI deployment across their organizations.
2025 Work Trend Index Annual Report
published by NCS IT Ltd
We are an IT company dealing with businesses. Founded in 1994, and now marking nearly 20 years as a Microsoft Gold Partner.