Many forward-thinking corporations are using technology to build connections between its management and the information they need to make impactful, data-driven decisions. Read this insightful customer story about how Heineken uses Azure OpenAI to bring innovation to its business processes.
What AI services is HEINEKEN using?
HEINEKEN is utilizing Azure OpenAI Service, including its built-in ChatGPT capabilities, to develop chatbots for employees. Additionally, they are leveraging other Azure AI services to innovate existing business processes.
How are employees responding to AI initiatives?
Employees at HEINEKEN are excited about the possibilities of AI and have been actively suggesting various use cases. The company has noted a strong demand for AI-based chatbots, indicating that many employees are eager to engage with this technology.
What are the future plans for AI at HEINEKEN?
HEINEKEN plans to further explore and implement Azure OpenAI Service and other Azure AI services across the organization. They aim to roll out additional AI initiatives while ensuring proper governance and management of expectations among employees.
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